Reset username/user password

Please Enter ID No.

(Government Uniform Invoice No.)

(新) User name

Caps Lock is enabled

(新) Confirm Username

Caps Lock is enabled

(新) User password

Caps Lock is enabled

(新) Confirm User Password

Caps Lock is enabled

Enter the SMS verification code

Please enter the 8-digit SMS password, the remaining time of the SMS password：Second

Captcha

Transaction security mechanism

Bank's Chip Financial Card

Description

1. Transactions are limited to general online banking customers who have retained their mobile phone numbers with the Bank.
2. Username/User password rule description:
• (1)
  The user name must be a combination of 6-16 alphanumeric characters, and must contain at least 2 uppercase and lowercase English characters.
• (2)
  The length of the user password is set to be 6-16 characters in English, numbers or a combination of letters and numbers and uppercase and lowercase letters are regarded as different characters.
• (3)
  Do not set the same alphanumerics (such as AAAA, 1111); do not set continuous increasing or decreasing alphanumerics (username, password, do not set consecutive numbers, such as 1234, 6543, ABCD, FEDC).
• (4)
  Special symbols or blanks cannot be set.
• (5)
  Username and User password should not be set to the same password. It is recommended that your Username and User password should not be the same as those of other banks' online banking.
• (6)
  Please do not use the same ID card number, birthday, mobile phone number and email for security reasons.
3. Transaction Mechanism: The Bank's valid chip financial card + card reader.